Terms and Conditions
Terms and Conditions for Threaded Peaks Embroidery
1. Acceptance of Terms
By accessing and using the Threaded Peaks Embroidery website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Threaded Peaks Embroidery and is protected by applicable intellectual property laws.
3. Use of Website
You agree to use this website for lawful purposes and in a manner that does not infringe on the rights of others or restrict or inhibit their use and enjoyment.
4. Products and Services
Threaded Peaks Embroidery reserves the right to modify or discontinue any product or service without notice. All descriptions of products or product pricing are subject to change at any time without notice.
5. User Submissions
By submitting any content to Threaded Peaks Embroidery, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
6. Privacy Policy
Your use of this website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.
7. Limitation of Liability
Threaded Peaks Embroidery shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this website or any information provided on this website.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Tennessee. Any legal action or proceeding relating to your access to or use of the website shall be instituted in a state or federal court in Tennessee.
9. Changes to Terms and Conditions
Threaded Peaks Embroidery reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at threadedpeaksembroidery@gmail.com
Thank you for visiting Threaded Peaks Embroidery!
Return and Refund Policy
Return and Refund Policy for Threaded Peaks Embroidery
1. Returns
We want you to be completely satisfied with your purchase from Threaded Peaks Embroidery. If, for any reason, you are not satisfied, you may return the item(s) within 14 days of receiving your order.
2. Eligibility for Returns
To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging. Proof of purchase is required.
3. Custom Designed Items
Custom-designed items are exempt from our standard return policy. Once you have approved the proof for custom-designed items, they are considered final, and returns will only be accepted in the case of defects or errors on our part.
4. Return Process
To initiate a return, please contact us at threadedpeaksembroidery@gmail.com with your order number and details about the items you would like to return. We will guide you through the return process.
5. Refunds
Upon receiving and inspecting the returned items, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment.
6. Shipping Costs
Shipping costs for returning items are the responsibility of the customer, unless the return is due to an error or defect on our part.
7. Defective or Incorrect Items
In the rare event that you receive a defective or incorrect item, please contact us immediately at threadedpeaksembroidery@gmail.com We will work with you to resolve the issue promptly.
8. Changes to Return and Refund Policy
Threaded Peaks Embroidery reserves the right to update or modify this Return and Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
9. Contact Information
If you have any questions or concerns about our Return and Refund Policy, please contact us at threadedpeaksembroidery@gmail.com .
Thank you for choosing Threaded Peaks Embroidery!
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